To verify Easy Connect is now working, launch Remote Assistance (msra.exe), choose Invite someone you trust to help you, choose the Use Easy Connect option and after its network check, you should receive an invitation code. How do I enable easy connect Remote Assistance?
for quick assist software ,the helpdesk user need to use Microsoft account to remote access the remote pc ,so it need internet to do authentication.so the answer is no. Is there a way it can work without the need for Internet connection?” 1. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else. Thankfully, you can use Microsoft’s older-but-still-useful Windows Remote Assistance tool, which is included on Windows 7, 8, and 10.
If one of you hasn’t updated to Windows 10 yet, you won’t be able to use Quick Assist. If One or Both of You Have Windows 7 or 8: Use Windows Remote Assistance. What is Easy Connect and how does it work?.Why can’t I use Easy Connect with Windows Remote Assistance?.Is Quick Assist better than TeamViewer?.How do I enable easy connect Remote Assistance?.
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